1. Introduction

Welcome to Banana Invoice ("we," "our," or "us"), operated by Banana Invoice. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at bananainvoice.com and use our invoice generation services. By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Information You Provide

When you create an account, generate invoices, or contact us, we may collect:

Account Information: Your name, email address, and password when you register.
Company Information: Business name, address, phone number, email, website, and logo that you enter in your company profile.
Invoice Data: Client details, line items, amounts, tax rates, discounts, payment terms, notes, and any other data you enter into invoices.
Payment Information: Payment records and amounts you track within the platform. We do not process credit card payments directly.

2.2 Information Collected Automatically

When you access our website, we automatically collect:

Device Information: Browser type, operating system, screen resolution, and device identifiers.
Usage Data: Pages visited, features used, time spent on pages, and interaction patterns.
Log Data: IP address, access timestamps, referring URLs, and server response codes.
Cookies: Session cookies for authentication and preferences. See Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our invoice generation services.
Create and manage your user account.
Store and retrieve your invoices, company data, and preferences.
Improve, personalize, and expand our services.
Communicate with you about updates, support requests, or service-related notices.
Monitor usage patterns to enhance performance and user experience.
Detect, prevent, and address security issues or fraudulent activity.
Comply with legal obligations and enforce our Terms of Service.

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
Secure Storage: Your data is stored on secure servers with restricted access controls.
Password Security: Passwords are hashed using industry-standard algorithms and are never stored in plain text.
Regular Backups: We perform regular backups to prevent data loss.
Access Controls: Only authorized personnel have access to user data, and only as necessary to provide support or maintain services.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email delivery services), provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or the public.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your account and associated data. Contact us at support@bananainvoice.com to initiate this process.
Data Portability: Request your data in a machine-readable format.
Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
Cookie Preferences: Manage cookie settings through your browser preferences.

7. Cookies and Tracking

We use cookies and similar technologies to:

Essential Cookies: Required for authentication, session management, and security (e.g., CSRF tokens, session IDs).
Preference Cookies: Remember your settings such as currency selection and print layout preferences.
Analytics Cookies: Help us understand how visitors interact with our website to improve the user experience.

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of our services.

8. Guest Users

Banana Invoice allows guest users to create and print invoices without creating an account. When you use our services as a guest, invoice data is processed in your browser and is not stored on our servers. No personal information is collected from guest users beyond standard log data (IP address, browser type) for security and analytics purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@bananainvoice.com and we will take steps to delete the information.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these jurisdictions. We take appropriate safeguards to ensure your data is protected in accordance with this policy.

12. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). Anonymized and aggregated data may be retained indefinitely for analytics purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@bananainvoice.com
Website: bananainvoice.com