Frequently Asked Questions

Getting started is easy! Simply sign up for a free account, verify your email, and you can start creating invoices immediately. Our guided setup will help you add your company information and create your first professional invoice in under 5 minutes.

Yes! Banana Invoice offers a free forever plan that includes up to 5 invoices per month and 1 company. You can upgrade to our paid plans when you need more invoices, multiple companies, or advanced features. No credit card is required to start.

Currently, we support manual invoice creation. We're working on CSV import functionality to help you migrate your existing invoices. Contact our support team if you need assistance with bulk invoice creation.

The free plan includes: professional invoice creation, up to 5 invoices per month, 1 company profile, payment tracking, PDF export, and email sharing. You get all core invoicing features to get started professionally.

Yes! You can add your company logo, choose colors, and customize the layout of your invoices. Pro and Business plans include additional template options and full customization capabilities.

Yes! You can create invoices in multiple currencies. Each invoice can have its own currency setting, making it perfect for international clients and freelancers working with global customers.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our payment partners.

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any differences. You can also cancel your subscription anytime without penalties.

Yes! Annual billing saves you 20% compared to monthly billing. You'll get the same features and support at a better value. Plus, annual plans include priority customer support.

Yes! We perform automatic daily backups of all your data. Your invoices, client information, and settings are securely backed up to multiple locations. You can also export your data at any time.

Banana Invoice works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience. Mobile browsers are also fully supported.

Banana Invoice is fully responsive and works great on mobile browsers. We're developing native iOS and Android apps that will be available soon. You'll be notified when they're ready for download.

We take security seriously. All data is encrypted in transit and at rest using industry-standard SSL/TLS encryption. We comply with GDPR regulations and never share your data with third parties. Our servers are hosted in secure data centers with 24/7 monitoring.

Yes! You own your data and can export it anytime. We support CSV and PDF exports for invoices, client lists, and payment records. This ensures you always have access to your business information.

You can cancel your account anytime. We'll keep your data for 90 days in case you want to reactivate. After that, all data is permanently deleted. You can export all your information before cancellation.